Mostly remote (occasional office days) · Internship (6 months) · Morning or evening shift (flexible)

About the Program
EDEX is Lisni's hands-on, remote training program. Over six months, it prepares you to work in customer experience and lead generation — and potentially sales later — while building real skills in communication, customer service, and lead management using up-to-date tools and methods. You'll gain genuine experience on real projects, guided by a specialized team.

The Training Covers

• Sales and Customer Experience fundamentals.
• Communication, persuasion, and call-handling skills.
• Using CRM systems and lead generation.
• Practical onboarding in a real working environment.
• Sales scenarios and handling customers.
• Practical exercises and simulated sales calls.
• Continuous follow-up and evaluation from a specialized team.

Key Responsibilities

• Contact potential customers according to approved workflows.
• Make professional calls using approved scripts.
• Enter and update customer data in the CRM.
• Follow up with customers and log all activity in the system.
• Meet defined daily and weekly targets.
• Follow company policies and procedures.
• Take part in regular training sessions and meetings.
• Submit daily reports and performance updates.

Requirements

• University student in their third or fourth year.
• Interest in sales or customer service.
• Excellent communication skills and the ability to persuade.
• Fast learner and a team player.
• Punctual and responsible.
• A computer or laptop and a stable internet connection.
• Primarily remote, with occasional in-office days (about once or twice a week) once our office opens — cadence and start date negotiable.
• Good computer and productivity-tool skills.
• Fluent Arabic; English is an advantage.

What You'll Get

• Professional hands-on training on real projects.
• Experience in sales and Customer Experience.
• Training on CRM tools.
• Supervision and mentorship from a specialized team.
• A chance to join the team after successfully completing the training, based on company needs and performance.
• A training-completion certificate for participants who meet the program requirements.

How to Apply
Apply through the Lisni careers page (lisni.net/lisni-careers) or reply to this posting with your CV — and tell us which shift you're applying for.

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